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Solution Owner, Component Content Management
remote work possibility within Finland; office location in Hyvinkää
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.
We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Are you passionate about driving innovation and efficiency for product content creation? Do you enjoy working in a truly global environment with cross-functional development teams to deliver best solutions for content management? Read more about the role we offer you and apply to become one of our key accelerators for further digitalization.
The Global Content Services organization is responsible for the global processes and technologies for product content management and delivery in Konecranes. We are now looking for an experienced and talented Solution Owner, Component Content Management to join our team and take ownership of this critical area of expertise.
As a Solution Owner for Component Content Management, you are responsible for managing our CCMS component content management system, developing common processes on top of it and ensuring that the solution serves our technical documentation teams’ needs in an ideal way. You will be leading implementation projects and introducing CCMS to new users. You are also responsible that we have an effective end user support process in place. You will be working in very close co-operation with our agile, cross-functional development teams, content creation teams, various business stakeholders, and IT.
Your key responsibilities are:
- Ownership and management of the CCMS component content management system and its overall information architecture
- Implementation of the CCMS for all technical documentation teams and other possible content creation teams globally
- Collecting and analysing development requirements from business stakeholders and turning them into development concepts. Testing and validation of developed functions.
- Project coordination and management
- Training and support
- Stakeholder communications
- You will also have a key role in participating the development of new digital content services and will be supporting the development team with your expertise from the CCMS point of view.
What we expect from you:
- Suitable education: bachelor´s or master´s degree in relevant field (e.g. technical communications)
- In-depth understanding and previous experience of DITA structured information design, XML, and component content management systems
- Preferably you have previously worked in various information design roles (e.g. Information Designer/ Architect, Key User etc.) and gained your technical skills through hands on work.
- Previous experience and understanding of Oxygen XML Editor, Teamcenter (or other PLM systems), Jira and SAP are an asset
- Strong project management and coordination skills
- Agile development experience
- Excellent communication and collaboration skills in English
- Good problem-solving and analytical thinking abilities
- Active, self-driven personality equipped with strong development orientation and a service mind set
- Ability to work in a fast-paced, dynamic environment
We offer you an exciting position in an international working environment with many opportunities for personal growth and development. You will get to work with a variety of topics in the field of content management and digitalization at a world-leading group of Lifting Businesses™, serving a broad range of customers, including manufacturing and process industries, shipyards, ports, and terminals.
For further information please contact Daria Zhuravleva at daria.zhuravleva@konecranes.com
We welcome you to apply via our career site latest on 06th of August, 2023. Due to summer vacation period, hiring manager interviews will be conducted as of August.
The position is filled as soon as a suitable candidate is found.
#LI-Hybrid
Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
