$ads={1}
Job Description
- Attend to all customer inquiries through various channel of communication
- Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times
- Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations
- Collect feedback and establish a healthy and professional customer relationship
- Monitor all community comments, complaints and messages and respond accordingly
- Maintain all work records, transaction and documents
- Carry out any other related task assigned by the company
Job Requirement
- Education SPM or higher
- Fluent language skill in Mandarin and English
- Ability to read and write in Mandarin
- Typing speed of 40 words per minute (WPM) and above
- Strong learning ability and communication skill
- Analytical thinker with strong conceptual and problem solving skill
- Proficient in Microsoft Office
Job Type: Full-time
Salary: RM2,500.00 - RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- Are you able to read and write in Mandarin?
Education:
- STM/STPM (Required)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- Bahasa (Preferred)
- Mandarin (Required)
$ads={2}
